Privacy Policy – TeenPatti Game How Your Data Is Protected

TeenPatti Game collects two types of data—what you provide directly and what is generated automatically as you use the platform.

• TeenPatti Game never stores your full bank account number or card number.
• We will never ask for your mobile banking PIN or password—anyone requesting this is not a TeenPatti Game representative.
• Live chat conversations are recorded solely for the purpose of improving service quality.

TeenPatti Game uses your data for specific purposes only. Each purpose is clearly outlined below.

• Account management: To support registration, login verification, password reset, and overall account security.
• Payment Processing: To process deposits and withdrawals and maintain a record of transaction history.
• Customer Support: Our support team may access your account information in order to resolve your queries and issues.
• Security: To detect fraudulent activity, money laundering, and unauthorized access.
• Marketing Communications: With your consent, we may send you offers, promotions, and updates—if you do not consent, none will be sent.
• Experience Improvement: Understanding which games are most popular and which features see less use helps us improve the platform.

TeenPatti Game never sells your personal data. However, limited information may be shared with specific parties where necessary to deliver our services.

• Payment processor: Only the information necessary to process transactions is shared with bKash and Nagad—not your full profile.
• Game Provider: Game providers such as Evolution and Pragmatic Play receive only an anonymous player ID—never your name or contact details.
• Legal reasons: We may be required to share data in response to a lawful order from Bangladeshi legal authorities—where possible, you will be notified in advance.
• Anti-fraud organizations: In cases of suspected money laundering or fraud, data may be shared with the relevant authorities.

In all cases, third parties are contractually bound not to use your data for any purpose beyond what TeenPatti Game has specified.

The TeenPatti Game website uses cookies. Cookies are small data files stored in your browser that help improve your experience.

• Disabling essential cookies will prevent the site from functioning properly—you will not remain logged in.
• Analytical cookies can be disabled through your browser settings—this will not affect the core functionality of the site.
• TeenPatti Game does not use any third-party advertising cookies.

TeenPatti Game employs multiple layers of security to protect your data.

• SSL/TLS Encryption: All data transmitted between the site, app, and our servers is encrypted with TLS 1.3—no one can intercept it in transit.
• Database Encryption: Sensitive information such as National ID numbers is encrypted at rest using AES-256.
• Two-step verification: A mobile OTP is sent to verify your identity each time you log in to your account.
• Firewall & DDoS protection: Advanced firewalls are in place to prevent unauthorized external access to our servers.
• Access control: TeenPatti Game staff can only access the information relevant to their specific role — not all employees have access to all data.
• Regular Penetration Testing: External security experts assess and report on system vulnerabilities every six months.

TeenPatti Game does not store data indefinitely. Each category of information has a defined retention period.

• Account Information: For as long as your account is active, and for 5 years after closure (for legal compliance).
• Transaction Records: 7 years from the date of the last transaction—this is mandatory under financial regulatory requirements.
• KYC documents: Retained for 5 years after account closure.
• Login log: Automatically deleted after 90 days.
• Marketing preferences: Once consent is withdrawn, you will be removed from marketing lists immediately.

Unless required by law, data is permanently deleted after the retention periods stated above.

Every TeenPatti Game user has a number of rights regarding their own personal data.

TeenPatti Game strictly does not provide services to anyone under the age of 18. We do not knowingly collect or process personal data from minors.

• Date of birth is verified at registration—accounts cannot be created if the user is under 18.
• If we discover that a minor's data has been collected inadvertently, it will be deleted immediately and the account will be closed.
• If a parent or guardian suspects their child has created an account, please contact our support team immediately.

TeenPatti Game may update this Privacy Policy from time to time. How you are notified will depend on the nature of the changes made.

• Minor changes: The "Last Updated" date at the top of the page will be revised.
• Significant changes: A notice will be sent to your registered email—at least 30 days before the changes take effect.
• Major Changes: You will be notified on-screen at login and asked to consent to the updated policy.

Continued use of the site after changes take effect constitutes acceptance of the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact the TeenPatti Game privacy team directly.

TeenPatti Game has a dedicated Privacy Officer available to assist users with any data protection concerns. Requests are typically responded to within 5 business days.